Last Updated: February 2025
JC Lead Gen LLC ("we," "us," or "our") operates a solar lead generation business based in Illinois. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, submit information through our forms, or receive SMS messages from us.
This policy is written in plain English so you can understand exactly what we do with your data. If anything is unclear, contact us at [email protected].
1. Information We Collect
We collect the following types of personal information when you voluntarily submit them through our website or opt-in forms:
Contact information: your name, phone number, and email address. Property information: your home address or general location within Illinois, which helps us determine whether solar services may be relevant to you. Communication records: records of SMS messages we send to you and any responses you provide. Website usage data: basic technical information such as your browser type, pages visited, and time spent on our website (see our Cookie Policy for details).
2. How We Collect Your Information
We collect your information only through the following methods: opt-in forms on our website where you voluntarily provide your contact information, SMS conversations where you respond to our messages, and basic website analytics as described in our Cookie Policy.
We do not purchase third-party contact lists. We do not scrape phone numbers from public directories, social media, or other sources. Every phone number in our system was submitted voluntarily by the individual.
3. How We Use Your Information
We use your personal information for the following purposes: to send you SMS text messages about residential solar energy options in Illinois, to follow up regarding solar consultations or appointments you have requested, to provide information about solar programs and incentives that may be available in your area, to respond to your inquiries or requests, and to maintain records for compliance and audit purposes.
4. Phone Numbers and SMS
Your phone number is one of the most sensitive pieces of information we collect. Here is exactly how we handle it:
Collection: We only collect your phone number if you submit it through one of our opt-in forms with clear disclosure that you will receive SMS messages. Use: Your phone number is used to send you SMS text messages from JC Lead Gen LLC regarding solar energy information, consultation scheduling, and related follow-ups. Storage: Your phone number is stored securely in our customer relationship management (CRM) system. Sharing: Your phone number is shared only with our affiliated solar installation company for the purpose of scheduling and conducting solar consultations. We do not share your phone number with unaffiliated third-party marketers, data brokers, or lead aggregators. Opt-out: You may stop receiving SMS messages at any time by replying STOP to any message.
5. Data Sharing
JC Lead Gen LLC shares your personal information only in the following circumstances:
Affiliated solar company: We share your information with our own affiliated solar installation services for the purpose of scheduling and conducting solar consultations. This is an internal transfer, not a sale to third parties. Service providers: We may use technology service providers (such as CRM platforms or SMS delivery services) to operate our business. These providers process data on our behalf and are contractually prohibited from using your information for their own purposes. Legal requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
We do not sell your personal information. We do not share your phone number or personal data with unaffiliated third-party marketers or data brokers.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, and resolve disputes. If you opt out of SMS messages, we retain a record of your opt-out status to ensure we do not contact you again. If you request deletion of your data, we will remove your information from our active systems within 30 days, except for records we are legally required to retain.
7. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These include secure access controls for our CRM and messaging systems, encryption of data in transit, limited employee access to personal data on a need-to-know basis, and regular review of our data handling practices.
No method of electronic storage or transmission is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
8. Your Rights
You have the following rights regarding your personal information:
Opt-out of SMS: Reply STOP to any message at any time. Access your data: You may request a copy of the personal information we hold about you. Correct your data: You may request corrections to inaccurate information. Delete your data: You may request that we delete your personal information from our systems. Contact us: Email [email protected] to exercise any of these rights.
We will respond to data requests within 30 days.
9. Illinois Residents
JC Lead Gen LLC operates in Illinois and serves Illinois residents. We comply with applicable Illinois state privacy and consumer protection laws. Illinois residents may contact us at [email protected] to exercise their rights under applicable state law.
10. Carrier Audit Compliance
JC Lead Gen LLC maintains records sufficient to demonstrate compliance with SMS messaging regulations, including the Telephone Consumer Protection Act (TCPA) and Cellular Telecommunications Industry Association (CTIA) guidelines. We maintain opt-in records for all individuals in our SMS contact list, records of opt-out requests and their fulfillment, message logs, and copies of consent language used in our opt-in forms. These records are available for review by mobile carriers or regulatory authorities upon request.
11. Children's Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.
12. Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last Updated" date at the top of this page. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.
13. Contact Us
If you have questions about this Privacy Policy, our data practices, or your personal information, contact us:
JC Lead Gen LLC
Email: [email protected]
Phone: (309) 403-0109
1616 N Rico Cir, Mesa, AZ 85205